A catering decision is easier when the first question is not simply “What is on the menu?” but “What kind of help does this event need?” Simply Smooth’s public website describes a range that includes lunch or dinner menus, customized wedding and event menus, full event planning, and drop-off catering. Those options point to different conversations with the caterer. A host comparing them can start by defining the meal, the guest count, and how much coordination should be included, then confirm the current details directly rather than assuming every format works the same way.
Begin with the meal and the occasion
Simply Smooth says it creates lunch or dinner menus and also offers more upscale, customized wedding and event menus. That distinction is useful as a starting point, not a fixed package list: the site does not publish a complete menu or state that a particular selection is available for every event. Describe the occasion and the role food will play. Is the meal a central part of the gathering, or does it need to fit around a meeting or program? Share the event date, location, and expected guest count so the company can respond to the actual request.
For a corporate lunch, for example, explain the schedule and how the meal fits into it. For a wedding or other special occasion, describe the style of gathering and what “customized” means to you. These details help make a menu discussion concrete without guessing at dishes, service packages, or pricing that are not listed publicly. Ask which menu options fit the event, what choices need to be made, and when those decisions are due.
Decide how much planning belongs in the request
The company presents itself as a full-service event-planning business and says its planning can cover concept and design through implementation for corporate, social, and private events. It also describes event planning alongside food and beverage options and rentals. A host should therefore identify whether the need is primarily food, a broader planning conversation, or a mix—and ask precisely which parts are included in a proposal.
That distinction matters because a broad service description does not specify what any one event will receive. If the event has a venue, planner, or other suppliers already involved, outline those roles when making contact. Ask what Simply Smooth would coordinate, which decisions remain with the host, and whether rentals or other elements can be discussed for this particular event. The aim is to establish a clear division of responsibilities rather than infer a complete scope from the phrase “full service.”
Compare drop-off with an event that needs coordination
Simply Smooth names drop-off catering as an available service and says it designs services to fit differing needs. That gives hosts a reason to compare the simpler delivery-oriented request with an event that may call for planning support. But the public description does not spell out delivery boundaries, setup, serving equipment, staffing, pickup, or timing terms. Treat these as questions, not included features.
When considering drop-off, ask what arrives, when it arrives, and what the host must have ready. For a more involved event, ask whether the proposal covers on-site coordination or other support, and who will be the point of contact. Confirm any access requirements and the handoff plan with the venue. A short written outline of responsibilities can prevent assumptions about what “drop-off” or “full service” means for your event.
Make the first inquiry specific enough to answer
The official contact page asks prospective customers for the type of event, number of guests, event location, date, and time. Those prompts make a useful brief. Include them even if you begin by phone: a guest count helps frame the scale of the request, while location and timing let the company assess the event details before discussing an appropriate direction. Add the meal format and note whether you are interested in drop-off, planning, or both.
For a custom menu request, state any preferences or dietary needs clearly, then ask what the kitchen can accommodate and how those details are handled. The available public material does not establish specific dietary guarantees, minimums, or booking deadlines, so request current answers rather than treating any assumption as settled. If the event is still developing, say which details are confirmed and which are tentative.
Use the Allentown contact details to close the loop
Simply Smooth lists its address as 2730 Walbert Ave, Allentown, PA 18104, and its contact page provides the phone number +1 610-434-3900. The page also offers an inquiry form for event details. Use the current contact options to confirm whether the company can serve the event’s location and date, and request a written summary of menu, service format, responsibilities, and costs before making a commitment. A useful first conversation is one that turns the broad choice between a meal order and event planning into a clearly scoped proposal.